Archive for Customer Experience

Lasting impressions that keep customers or lose them forever.

Aug 27, 2009 2 Comments by

How often do you have an experience as a customer that just blows your mind? I recently had two. One good experience, and one very bad one. I’ll start with the good one. Like many travelers I invested in a pair of noise cancellation headphones. The pair that I purchased are made by Audio Technica. [...]

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