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		<title>Lasting impressions that keep customers or lose them forever.</title>
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		<pubDate>Thu, 27 Aug 2009 19:12:39 +0000</pubDate>
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		<description><![CDATA[How often do you have an experience as a customer that just blows your mind? I recently had two. One good experience, and one very bad one. I’ll start with the good one. Like many travelers I invested in a pair of noise cancellation headphones. The pair that I purchased are made by Audio Technica. [...]]]></description>
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